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Term & Conditions

 

1. COPYRIGHT

1.1 All content that appears on the pazoh.com, including pictures and text, are subject to copyright protection. If you would like to share the content on this website please contact us at info@pazoh.com.

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2. PRODUCTS

2.1 All pieces have been described as accurately as possible on the site. However, as each piece is handmade to order, slight variations may occur. It is these slight variations that make handmade jewellery so special.  

2.2 Metal colours may vary slightly from those seen on your screen as each browser and monitor is different.

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3. PRIVACY

3.1 Paz Oh is completely committed to protecting the privacy of our site visitors and customers. Therefore we will not disclose information about our customers to third parties except where it is part of providing a service to the customer.

3.2 Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies.

3.3 All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. for any further queries or comments please contact us using our contact form.

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4. PRICING

4.1 We reserve the right to change prices, conduct or cancel sales at any time without notice.

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5. RETURNS

5.1 As all of our pieces are made to order, Paz Oh is unable to accept returns unless a manufacturing fault is present. We do not accept returns for change of mind.

5.2. All of our items are made with care, however if there is ever a fault that we have missed we are happy to repair or exchange your piece free of charge within a 2 week period from purchase. Any repairs after this time frame will incur a charge, unless it's clearly a design or manufacture fault. If the piece is faulty you are required to please contact us within 5 days of receiving your parcel.

5.3 Please note that wear and tear in the course of normal use is not considered a manufacturing fault. Our jewellery is hand made from precious metals that naturally oxidise and change with time. We are also unable to accept returns if in our opinion, you have not taken appropriate care of your purchased item as per our guidelines outlined in our care instructions.

5.4 If you order the wrong size you may return a piece for resizing within 3 days of receiving your order. Please note that you will be responsible for all shipping and re-shipping charges and resizing or re-making fees will apply. Please take a moment to check your size before ordering, our ring size guide will help you be sure what size you should order.

6. DELIVERY

6.1 All pieces are handmade to order so please allow two-three weeks for delivery.

6.2 All deliveries will be charged at the check out and will be signed for to ensure secure transit.

6.3 We deliver worldwide.

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7. PAYMENTS

7.1 Payment can be made by Visa, MasterCard, American Express, and any other methods which may be clearly advertised on the site from time to time. You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to PAZOH.COM. Payment will be debited and cleared from your account upon completion of the packing of your order by PAZ OH. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer.

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. ALL SALE PURCHASES ARE FINAL